Terms & Conditions

Cantix is a website owned by Sistem Television Malaysia Berhad. This website is maintained by the company. The terms and conditions apply to you in which we supply Products listed on our website www.cantix.com.my. Your use of the site and/or using the services provided in the site constitutes your acceptance of the following terms and conditions and agree to be bound by it. Please read the terms and conditions before you purchase any products from the website.

The company and website are referred to “us” or “we”. We reserve the right to amend, revise these terms and conditions at any time without prior written notice. Please visit the page regularly to review the current terms, since your access or use of the website will be deemed as an irrevocable acceptance of such changes, modifications or alterations.

Terms and conditions are considered as our intellectual property. Third parties are not allowed to extracts the terms and considerations for any purposes. This kind of action may result to legal action.

Acceptance of terms

You must be eighteen years old and above to use and access the feature, sale and supply of the products. By using the site you represent and warrant that you are legal adult and that you are fully able and legally competent to enter the terms, conditions, obligations and affirmations, and to abide by and comply with these terms and conditions. You agree to comply will all the applicable laws, statutes and regulations regarding your use of the site, sale and supply of the products. If you are under eighteen years old, you may place an order with cantix only with the involvement of guardian and parents.

User’s Responsibilities

You shall use the site at your own risks. You agree to access and use our services for lawful purposes  only and do not conduct any unlawful activity relating to our services on the site. You will ensure that any information that you provided on the site is accurate and correct.

You should not rely on any information made available through the third parties websites. You should verify the validity and authenticity of the information  before taking any action. We shall not liable to you for any damages, losses or expenses incurred resulting from any use or access to the third parties websites linked to the site, even we have been advised the possibility of the same.


To place an order, you are require to create an account on the site. You are responsible of maintaining the confidentiality and security of your account details and password. You shall not misuse the site by creating multiple account.  If you know of any unauthorized use of your account, kindly notify us. By registering an account with us, you agree to the terms and conditions of our Policy Privacy. Please read our Privacy Policy before you register.

Suspension of termination of account

The following event (which is not exhaustive) will entitle us to limit you activity under your account, suspending your account temporarily, terminate your account and/fraudeor prohibit access to your account and our services:

You breach the term of use;

You provide us with the wrong, inaccurate, incomplete or false information.

You perform fraudulent  activities or are performed by third parties under your account;

Your actions or activities under account invade other people privacy on the site;

You use another person’s banking account for the product you ordered;

Notwithstanding the aforesaid, we also reserve the right, in our sole discretion, to terminate your access to all or part of Cantix services/products, for any reason for or without notice.

Formation of buying agreement

The information listed in the site are more to invitation to treat. No contract in respect of any products shall exist between you and us until we shipped the products to your address. To submit the order you are required to follow the shopping process on the site. Once done, you will receipt order confirmation act as an acknowledgement of your order.

An order will only be considered accepted from our end once the products being shipped to the delivery address provided by you.

The Buying agreement exist only for those products which we deliver to you. If you order consist of more than one product, the product may be delivered to you in separate packages at separate times.

Price changes and payment

All items are subject to availability. We are trying our best to provide and ensure the details, descriptions and prices on the site are accurate, but they are possibilities that error may incur. Any prices displayed may change at any time unless stated their availability for a particular length of time. If we discover an error of any product in which you have ordered, we will inform you as soon as possible. We will give you the options of reconfirming your order at the correct details or cancelling it.

If you cancel the order before the item shipped out, and you have already paid full amount, you will receive a full refund in store credit worth value. We are under no obligations to fulfill your order if the price listed on the website is incorrect (even after you order has been acknowledged by us).

All prices are in Malaysia Ringgit and inclusive of any taxes. Delivery costs will be charged in addition  where applicable; such additional charges are clearly displayed and included in the “final total”.

You can pay partly of the ‘Final total’ using through store credit and promotional code. Payments can be made through credit card, debit card or online banking. When you provide us the credit card details, you confirm that you are authorized to use the card.

Please note that there may be additional terms and conditions imposed by the issuing banks/financial institutions for modes of payment via credit card, debit card and online banking. You are responsible to ensure that you comply with the said terms and conditions.

When you make payments via credit card, debit card or online banking, please keep the payment receipts with you as evidence of payments. Cards are subject to validation checks and authorization by card issuers. If we do not receive the required authorization, we will not be liable for any delay or non delivery. A order confirmation will be emailed to you when we email you the delivery confirmation.

We shall reject your order if a credit card or debit card payment is declined or rejected for any valid reason.

Voidable Transactions

We reserve the right to cancel your order or withdraw and/or edit any products/materials/content from the site. We will process all orders respectively but there may be exceptional circumstances where we will need to refuse to process the order after we have sent the order confirmation, which we reserve the right to do at any time, at our sole discretion.

If we cancel the order and you have already made the payments, the total amount will be refunded to you in store credit value.

We will not be liable to you or any third party reason of withdrawing any products from this site. Whether it has been sold or not, removing or editing any materials or contents on this site or for refusing to accept or process any order.

Promotional code

You may use the promotional code while making payment for products on the site. Promotional vouchers need to be entered at the check out page online only. Physical presentation of vouchers to cantix personnel/delivery guy will not be entertained.


Delivery of the product based on the order confirmation will be done as per address stated/requested by you in the site. The delivery time indicated by us at the time of your order checkout. (as updated in the order confirmation)

We shall notify you if we expect to unable to meet the estimated delivery date, but to the extent permitted by the law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Upon delivery of the product, you may required to sign for the  delivery. You may drop us an email here (hello@cantix.com.my) in case of any faults, defects or damage. You shall be able to provide the document delivered with the products upon request.

Please note that it might not possible for us to deliver to some locations in which event, we will inform you using the contact details provide to us when you make an order and arrange for cancellation of order or provide alternate delivery address.

Packaging will be different for each item depends on the supplier.

All risk in the products shall pass to you upon delivery except that, where delivery si delayed due to a breach of your obligations under a contract (for example see below pharagraph), risk shall pass at the date when delivery would have occurred but for your breach. From the time passes to you, we will not be liable for loss or destruction of the product. Any breach of obligations by you. Might impact your ability to shop in the future.

If delivery or collection is delayed due to your refusal of acceptance of delivery or if you do not (within one week of our first attempt to deliver the product to you) accept delivery, we may (without affecting any other right or remedy available to us) do either or both of the following;

Charge you for any fee and other costs reasonably incurred by us; or

No longer make the product available for delivery or collection and notify you that we are immediately cancelling the order, in which case we will refund to you (as store credit ) less our reasonable  administration charges (including for attempting to deliver and the returning the product, and any storage fees as provided for in the paragraph above).

In event there exists a conflict of total cart size which entitle free shipping, the value on website shall prevail.

Cancellation by customer (non-faulty product)

No cancellation fees is applicable. If you wish to cancel the order kindly email us at hello@cantix.com.my. Once order has been dispatched, it may not be cancelled and instead the item must be returned according to the guidelines by our customer service team. Once the items is returned we will refund in the full amount in store credit term.

Refunds and Return Policy

If you are not completely satisfied with your purchase, you may return the product to us within 14 days of receipt. The product shall be un-used, product tags shall not be tampered with, and the product shall be in the original brand packaging. This policy is applicable only to those which do not fall under the list of non-refundable brands/items provided on our site.

All items must be received by Cantix in order for customer to be eligible for a refund or replacement. You shall ensure that all product is sent to us will be in the same condition/packaging as it was when received by you. In the event that the item is returned to us in unsuitable condition, we reserve the right not to accept returns and send the product back to you.

Your store credit will automatically applied for your next purchase. The store credit has a validity of 3 months. Upon expiry, the credit will no longer be in your account for use. Please check your account.

Pre-paid return shipping is available in the parcel sent to you. If you unable to find the pre-paid shipping label kindly contact us through email. We will try our best assist you.

You may process returns through your nearest post office branch (same delivery company when you receive the parcel). We do not accept any walk in returns.

Your returned products together with the return slip are usually received and accepted at our office within 5 days after the pickup from our delivery partner. We will refund you via store credit.

Faulty Products

All product descriptions, information and material posted on the site are provided “as is” and without warranties express, implied or otherwise howsoever rising.

Product image as per on the site will slightly differ from the actual product you may receive.

If the item is faulty, kindly email us the reason for return and whether you need replacement or refund.

Upon receipt of the return product, we will examine it and advise you the status or replacement or refund via email as soon as practicable.

In the event that the product is not faulty, we may at our discretion not to replace or refund you for the product or we may require you to pay all the reasonable carriage costs and servicing costs at our standard current fees and costs and charge it to your credit card and debit card or the payment details that you have provided to us when you made your order and to the extend permitted by law, we shall not be liable to you for any loss, liabilities, costs, damages, expenses or charges as a result.

Proprietary Rights

We are the operator of the Site, and the contents of the Site are our property or are used under licence from our clients, sellers and merchants. We are the owners of the compilation of information in the Site.

All logos, icons, graphics, trade names, service marks, trademarks, images, text, websites, domain names, and other intellectual properties in relation to SuperDeals (“Marks”) are intellectual properties owned by us or licensed to us. We also reserve all intellectual property rights in all content including design, layout, images and text of the Site (“Content”). The look and feel of our colour combinations, other graphical elements and any trade marks as well as any copyrighted materials on the Site are the intellectual property of the Company.

Our rights are protected by international treaties, and by laws applicable for copyright, trademark, patent and trade secret and other proprietary rights. You are not allowed to copy, modify, display reproduce, distribute, publish, imitate in any format, any of the Content or the Marks for any commercial or business purpose without our express written consent. We grant you a limited, non-exclusive and revocable licence to access the Site for the purpose of browsing products or services offered for sale, or obtaining information from the Site. If you breach this term, we reserve our rights to take appropriate legal action against you.

Your licence to access the Site does not extend to any commercial use of the Site, or to any use of the Site whatsoever which is for the benefit of any entity other than us. You may not reproduce, duplicate, copy, sell, resell, exploit any portion of the Site for any commercial purpose or otherwise other purpose without express consent from us. You are not allowed to create a hyperlink that portray us, our affiliates, our products or services in an offensive, derogatory, misleading or false matter. You may not frame or use framing techniques to enclose our trademark, logo, proprietary information (images, text, content format or layout) for whatever purpose without our express written consent.

You are not permitted to download any part of the Site (other than by automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit the Site (or any part of it) for any purpose other than as set out herein, nor are you permitted to frame the Site or to link to any element of it other than the homepage.

You are permitted to link to our homepage, provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our interests but you are not permitted to use any of our Marks either as or in connection with such a link.

To the extent permitted by law, we reserve the right to change, rearrange, add, modify or delete any content including without limitation, the features, design and layout of the Site, the content, advertisements, the list of products and services, the type of services and the information that are presented or displayed on the Site.

Other marks, logos and names appear on the Site may owned by third parties. You are responsible to ensure that their intellectual proprietary rights are not infringed. You will indemnify us against any loss or damage arising out of a third party claim which arises from such intellectual property rights infringement.

Third Party Site: Advertisers

This Site may include links to third party website, including links provided as automated search results. These links do not mean that we endorse these third party Site or services. You hereby acknowledges and agrees that we are not responsible or liable for any content or other materials on these third party Sites. Any dealings that you may have with advertisers found on this Site are between you and the advertiser and you acknowledge and agree that we are not liable for any loss or claim you may have against an advertiser.


All of SuperDeals products and services are provided on an 'as is' and 'as available' basis. You acknowledge and agree that SuperDeals product and services will not be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition, or free from viruses or other harmful components. Not all of the features and functionality of SuperDeals products and services will be available on all devices. We make no guarantee that all or any features of SuperDeals products and services will work on any particular device.

SuperDeals products and services may be suspended temporarily and without notice for any reason including without limitation in the case of system failure, maintenance or repair or due to events reasonably beyond our control. Except as stated otherwise, we will not be liable to you or to any other person in the event that all or any part of SuperDeals products and services is unavailable, discontinued, modified or changed in any way.

In addition to other specific exclusions of liability set out in the Terms of Use, we do not accept any liability for:

  • any damage or loss caused to you while using our services and while using the products and services sold on the Site, in breach of the Terms of Use, including but not limited to where you are using our services and while using the products and services sold on the Site for purposes other than your own personal, non-commercial use;

  • any loss of data that results from your use of our services and while using the products and services sold on the Site;

  • any loss of income, revenue, business, profits or contracts that results from your use of our services and while using the products and services sold on the Site;

  • any failure, suspension and/or termination of access to our services and while using the products and services sold on the Site and/or any content in connection with or arising out of an event which is outside our reasonable control (including but not limited to strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents);

  • any claims brought against you by a third party except as stated in the Terms of Use; and/or

  • any damage or loss caused to you where such damage or loss (i) is not reasonably foreseeable to you and us when you use our services and while using the products and services sold on the Site or (ii) is reasonably foreseeable to you and us but is only indirectly related to your use of our services and while using the products and services sold on the Site; in both cases including where the damage or loss results from our breach of the Terms of Use.

  • Any content or other materials included in our services and while using the products and services sold on the Site do not, and are not intended to, amount to advice on which you should rely. Consequently we do not accept any responsibility or liability for any actions or omissions that you may take in reliance on such content or materials.

We are not responsible for other users’ actions or inactions, including the content that they may post on the Site. You acknowledge that we are not traditional online seller. We are not involved in the actual transaction between the sellers and the buyers that promotes, offer for sale or advertise on the Site.

We do not warrant or represent that your access to or use of the Site or the services provided in the Site or any linked site will be uninterrupted or free of errors or omissions, that defected will be corrected, or that such services or such linked sites are free of computer viruses or other harmful components.

We are not responsible of any information transmitted by you or to you through the third parties’ websites or the Services, and you accept the risk that any information transmitted or received through the Services or the third parties’ websites.

Under no circumstances shall we, our affiliates, our subsidiaries, our representatives or our suppliers be liable to you or to any third party for any direct, indirect, consequential, incidental, special or punitive damages, whether in contract or in tort, arising in any way out of access to or use of or inability to access or use any of the services or any linked or its contents, including without limitation lost profits, business interruption, or loss of programs or other data on computer systems or otherwise, even if we are advised of the possibility of such damages.

We shall not be liable for any non-performance or delay in performance caused by any act beyond its reasonable control, including without limitation acts or omissions of third parties, unavailability of supplies, war, strikes, fire, flood or any other act of God, any law, regulation or order of any court, government or government agencies, or delays, unavailability, errors, or other failures of the internet or other data networks.

We are not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or infringement of another’s rights including intellectual property rights.


You agree to defend, indemnify and hold us, our affiliates, our subsidiaries or our representatives harmless, against all claims, losses, damages, liabilities and costs (including without limitation legal fees), arising out of or relating to your breach of the Terms of Use or your access to or use of the Services provided in the Site. The foregoing indemnification obligation shall survive termination of the Terms of Use and the operation of the services or any product provided to you, arising out of or relating to your use of the services.


If any provision or portion of the Terms of Use, shall be invalid or unenforceable under applicable laws in Malaysia, such provisions would be deemed severed from the rest of the Terms of Use and the

remainder of the Terms of Use shall not be affected and each term and provision of the Terms of Use shall be valid and enforceable to the fullest extent permissible by law.

International Use

We make no representation that the content provided on the Site is appropriate or available for use in locations outside Malaysia, and accessing it from territories where the Content is considered illegal is strictly prohibited. If you choose to access the Site or the third parties’ websites from a location outside Malaysia, you do so, on your own initiative and you are solely responsible for compliance with the local laws in such location.

Choice of law and location for resolving disputes

As the Site is operated by us from within Malaysia, the Terms of Use shall be governed by and enforced in accordance with the laws of Malaysia and you agree and submit to the exercise of non-exclusive jurisdiction of such courts for the purpose of litigating any such claim or action.

Please note that by agreeing to these terms of use, you are:

  1. waiving claims that you might otherwise have against us based on the laws of other jurisdictions, including your own;

  2. irrevocably consenting to the exclusive jurisdiction of, and venue in Malaysia over any disputes or claims you have with us; and

  3. submitting yourself to the personal jurisdiction of courts located in Malaysia for the purpose of resolving any such disputes or claims. 


Your right to use the Site automatically terminates if you violate the Terms of Use or any rules or guidelines posted in connection with the Site. We also reserve the right, in our sole discretion, to terminate your access to all or part of the Site, for any reason for or without notice.

No Waiver

Our failure to insist upon or enforce strict performance of any provision of the Terms of Use shall not construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of the Terms of Use. If any provisions of the Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Conflict Terms

The Terms of Use may be made available in other languages. In the event of any conflict or inconsistency between this English language version of the Terms of Use and any subsequent translation into any other language, this English language version will prevail.

Contact Us

If you have any questions, comments, or complaints about the Site, please email us at hello@cantix.com.my